Effective Date: 07 March 2025
At Finderr (Pty) Ltd (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, register, or use our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Register an account with us
- List your business or service
- Use our contact forms
- Subscribe to our newsletter or updates
The types of personal information we may collect include:
- Full name
- Email address
- Phone number
- Company/business name
- Business address
- Profile information, including details about your business, services, and offerings
- Payment information (if applicable)
- IP address and usage data
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide you with access to our website and services
- To enable you to list your business, services, or offerings on our platform
- To communicate with you regarding updates, promotions, or administrative matters
- To process payments and transactions (if applicable)
- To comply with legal obligations under South African law
3. Disclosure of Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may disclose your personal information to:
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Service Providers: We may share your information with third-party service providers who help us operate our website or provide services to you (e.g., hosting services, payment processors). These service providers are bound by confidentiality agreements and are only allowed to use your information as necessary to provide the services to us.
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Legal Requirements: We may disclose your information when required by law, including compliance with the Protection of Personal Information Act (POPIA) or other applicable South African laws.
4. Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
5. Your Rights Regarding Personal Information
Under the Protection of Personal Information Act (POPIA) in South Africa, you have the right to:
- Access: You may request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to legal obligations or legitimate business interests.
- Object: You can object to our processing of your personal information if it is done based on our legitimate interests.
To exercise any of these rights, please contact us at info@finderr.co.za.
6. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your information.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. These technologies may collect information such as your IP address, browser type, and browsing behavior. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of the website.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Finderr (Pty) Ltd
Email: info@finderr.co.za